2024 Professional Indemnity Outlook
2024 Professional Indemnity Outlook
2024 Professional Indemnity Outlook
24 Jan 2024
With 2024 now well and truly underway, Servca’s forecast for the Professional Indemnity (PI) insurance market suggests it’s going to be a year of opportunity. We anticipate a broker-led market, marking a departure from the trends of the past two years where PI premiums and conditions were largely dictated by underwriters.
Is the PI market finally starting to soften?
For those unfamiliar with the nuances of Professional Indemnity, it's crucial to note that in 2019, the market entered a hardening phase. The landscape saw a reduction in active insurers, diminished limit sizes, increased deductibles, and reduced coverage, all culminating in soaring premiums for clients based on the simple theory of supply and demand (demand was plenty, however insurance capacity supply was low).
What lies ahead in 2024?
Looking ahead to 2024, Servca envisions several key shifts and here's why:
Competitive Underwriting
We have seen competitive underwriting across most accounts over Q3 and Q4 of 2023, whereby underwriters often offer renewal terms ‘flat’ in a move to retain their book of business as the PI market flattens out and even softens in many cases.
A greater diversity of new market entrants
The market is witnessing a marked increase in underwriting capacity. This influx has given rise to the establishment of new (re)insurers, Lloyd’s syndicates and MGAs both within and outside the UK, entering the market and competing for their slice of market share.
Growing Lloyd's of London capacity
Lloyd's of London capacity increase has contributed to the positive market shift. In 2020 the marketplace was affected by several ‘black-swan’ events (namely COVID-19 and Business Interruption claims) that caught most insurers off-guard. As a result, in 2021, Lloyd's of London tightened their underwriting bandwidth, resulting in an excellent year of profit in the market, followed by an excellent 2022 and 2023. This resulted in syndicate targets and budgets increasing, providing the insured and brokers with a competitive marketplace.
Specialist Coverage
Coverage in crucial areas like Fire Safety and Cladding is on an upward trajectory. Rectification cover is becoming a common offering, accompanied by broader sub-limits and backdated retroactive dates. Basements are now being covered more comprehensively, with sub-limits aligned with client needs.
Mergers and Acquisitions
The current global climate, especially within the insurance industry, is seeing an increase in mergers and acquisitions. While wholesalers may face challenges retaining business, smaller brokers benefit from maintaining their independence, particularly those partnered with independent Lloyd's brokers.
How to navigate these conditions?
Put rather simply, one could argue that now much ‘navigation’ is needed. Plentiful insurance capacity, competitive rates, broad coverages – what could possibly go wrong?!
Interestingly, the insurance markets operates through economic cycles of supply and demand. Where there is too much supply, insurers will either compete for the more challenging risks (higher risks) or exit the market in favour of putting their capital to work elsewhere.
Therefore, it is imperative to work with insurers and specialty brokers who have a sound understanding of risk placement and co-insurance. Why Servca for your PI risk placements?
Deep negotiation expertise
Leveraging strong market relationships, we negotiate innovative and competitive terms during both new business acquisition and renewals, ensuring our brokers-clients secure and retain their accounts.
Elite Market Awareness
Our well-connected team stays on top of market trends, changes, and new entrants, providing you with timely insights based on our access to Lloyd’s of London, London International Insurance Broker Association, and our wealth of in-house data-points, we ensure we stay ahead of the curve.
Continuous Product Innovation
We continuously develop new products and facilities, providing you with the tools needed to strengthen your position in the market.
Competitive Edge
Through thorough market exercises undertaken at renewal and our team's expertise, we equip you with a competitive edge to withstand challenges and competition.
Our Broker-Client Journey
Everything we do, begins, and ends with you – our valued broker-client. We prioritise communication during the broking placement stage, providing updates to clients and ensuring a seamless servicing process. Quick turnarounds on quotes and documents, coupled with a personalized service, define our commitment to efficiency.
Is the PI market finally starting to soften?
For those unfamiliar with the nuances of Professional Indemnity, it's crucial to note that in 2019, the market entered a hardening phase. The landscape saw a reduction in active insurers, diminished limit sizes, increased deductibles, and reduced coverage, all culminating in soaring premiums for clients based on the simple theory of supply and demand (demand was plenty, however insurance capacity supply was low).
What lies ahead in 2024?
Looking ahead to 2024, Servca envisions several key shifts and here's why:
Competitive Underwriting
We have seen competitive underwriting across most accounts over Q3 and Q4 of 2023, whereby underwriters often offer renewal terms ‘flat’ in a move to retain their book of business as the PI market flattens out and even softens in many cases.
A greater diversity of new market entrants
The market is witnessing a marked increase in underwriting capacity. This influx has given rise to the establishment of new (re)insurers, Lloyd’s syndicates and MGAs both within and outside the UK, entering the market and competing for their slice of market share.
Growing Lloyd's of London capacity
Lloyd's of London capacity increase has contributed to the positive market shift. In 2020 the marketplace was affected by several ‘black-swan’ events (namely COVID-19 and Business Interruption claims) that caught most insurers off-guard. As a result, in 2021, Lloyd's of London tightened their underwriting bandwidth, resulting in an excellent year of profit in the market, followed by an excellent 2022 and 2023. This resulted in syndicate targets and budgets increasing, providing the insured and brokers with a competitive marketplace.
Specialist Coverage
Coverage in crucial areas like Fire Safety and Cladding is on an upward trajectory. Rectification cover is becoming a common offering, accompanied by broader sub-limits and backdated retroactive dates. Basements are now being covered more comprehensively, with sub-limits aligned with client needs.
Mergers and Acquisitions
The current global climate, especially within the insurance industry, is seeing an increase in mergers and acquisitions. While wholesalers may face challenges retaining business, smaller brokers benefit from maintaining their independence, particularly those partnered with independent Lloyd's brokers.
How to navigate these conditions?
Put rather simply, one could argue that now much ‘navigation’ is needed. Plentiful insurance capacity, competitive rates, broad coverages – what could possibly go wrong?!
Interestingly, the insurance markets operates through economic cycles of supply and demand. Where there is too much supply, insurers will either compete for the more challenging risks (higher risks) or exit the market in favour of putting their capital to work elsewhere.
Therefore, it is imperative to work with insurers and specialty brokers who have a sound understanding of risk placement and co-insurance. Why Servca for your PI risk placements?
Deep negotiation expertise
Leveraging strong market relationships, we negotiate innovative and competitive terms during both new business acquisition and renewals, ensuring our brokers-clients secure and retain their accounts.
Elite Market Awareness
Our well-connected team stays on top of market trends, changes, and new entrants, providing you with timely insights based on our access to Lloyd’s of London, London International Insurance Broker Association, and our wealth of in-house data-points, we ensure we stay ahead of the curve.
Continuous Product Innovation
We continuously develop new products and facilities, providing you with the tools needed to strengthen your position in the market.
Competitive Edge
Through thorough market exercises undertaken at renewal and our team's expertise, we equip you with a competitive edge to withstand challenges and competition.
Our Broker-Client Journey
Everything we do, begins, and ends with you – our valued broker-client. We prioritise communication during the broking placement stage, providing updates to clients and ensuring a seamless servicing process. Quick turnarounds on quotes and documents, coupled with a personalized service, define our commitment to efficiency.
Global Headquarters
Servca Group
Dukes House
32-38 Dukes Place
5th Floor
London, EC3A 7LP
United Kingdom
+44 (0) 207 2250000
info@servca.com
Broker at Lloyd’s SLM1389
European Office
Servca Europe
Dragonara Business Centre
Dragonara Road
5th Floor
St Julian’s, STJ 3141
Republic of Malta
eu@servca.com
Broker at Lloyd’s (Brussels) SLM1883
Canadian Office
Servca Canada Insurance Group Inc
40 King Street West
Suite 2100
Toronto
M5H 3C2
Canada
canada@servca.com
Non-regulated servicing company
Northern Ireland
Servca Northern Ireland
River House Belfast
48-60 High Street
Belfast
BT1 2BE
+44 (0) 2895582000
ni@servca.com
Broker at Lloyd’s SLM1389
© 2024 Servca
Servca Group Ltd is a private limited company registered in England and Wales; Registered Number: 7727494; Registered Office: Dukes House, 32-38 Dukes Place, 5th Floor, London, EC3A 7LP, United Kingdom. Authorised and regulated by the Financial Conduct Authority. Servca European Insurance Brokers Ltd (a private limited company incorporated in Malta and enrolled to act as an insurance broker); Tower Business Centre, Level 3, Tower Street, Swatar, BKR, 4013, Republic of Malta. Servca Canada Insurance Group Inc, a private limited company incorporated at 40 King Street West, Suite 2100, Toronto, M5H 3C2, Canada. Servca group of companies are owned and operated by Servca Group Holdings Ltd, a private limited company registered in England & Wales.
Global Headquarters
Servca Group
Dukes House
32-38 Dukes Place
5th Floor
London, EC3A 7LP
United Kingdom
+44 (0) 207 2250000
info@servca.com
Broker at Lloyd’s SLM1389
European Office
Servca Europe
Dragonara Business Centre
Dragonara Road
5th Floor
St Julian’s, STJ 3141
Republic of Malta
eu@servca.com
Broker at Lloyd’s (Brussels) SLM1883
Canadian Office
Servca Canada Insurance Group Inc
40 King Street West
Suite 2100
Toronto
M5H 3C2
Canada
canada@servca.com
Non-regulated servicing company
Northern Ireland
Servca Northern Ireland
River House Belfast
48-60 High Street
Belfast
BT1 2BE
+44 (0) 2895582000
ni@servca.com
Broker at Lloyd’s SLM1389
© 2024 Servca
Servca Group Ltd is a private limited company registered in England and Wales; Registered Number: 7727494; Registered Office: Dukes House, 32-38 Dukes Place, 5th Floor, London, EC3A 7LP, United Kingdom. Authorised and regulated by the Financial Conduct Authority. Servca European Insurance Brokers Ltd (a private limited company incorporated in Malta and enrolled to act as an insurance broker); Tower Business Centre, Level 3, Tower Street, Swatar, BKR, 4013, Republic of Malta. Servca Canada Insurance Group Inc, a private limited company incorporated at 40 King Street West, Suite 2100, Toronto, M5H 3C2, Canada. Servca group of companies are owned and operated by Servca Group Holdings Ltd, a private limited company registered in England & Wales.
Global Headquarters
Servca Group
Dukes House
32-38 Dukes Place
5th Floor
London, EC3A 7LP
United Kingdom
+44 (0) 207 2250000
info@servca.com
Broker at Lloyd’s SLM1389
European Office
Servca Europe
Dragonara Business Centre
Dragonara Road
5th Floor
St Julian’s, STJ 3141
Republic of Malta
eu@servca.com
Broker at Lloyd’s (Brussels) SLM1883
Canadian Office
Servca Canada Insurance Group Inc
40 King Street West
Suite 2100
Toronto
M5H 3C2
Canada
canada@servca.com
Non-regulated servicing company
Northern Ireland
Servca Northern Ireland
River House Belfast
48-60 High Street
Belfast
BT1 2BE
+44 (0) 2895582000
ni@servca.com
Broker at Lloyd’s SLM1389
© 2024 Servca
Servca Group Ltd is a private limited company registered in England and Wales; Registered Number: 7727494; Registered Office: Dukes House, 32-38 Dukes Place, 5th Floor, London, EC3A 7LP, United Kingdom. Authorised and regulated by the Financial Conduct Authority. Servca European Insurance Brokers Ltd (a private limited company incorporated in Malta and enrolled to act as an insurance broker); Tower Business Centre, Level 3, Tower Street, Swatar, BKR, 4013, Republic of Malta. Servca Canada Insurance Group Inc, a private limited company incorporated at 40 King Street West, Suite 2100, Toronto, M5H 3C2, Canada. Servca group of companies are owned and operated by Servca Group Holdings Ltd, a private limited company registered in England & Wales.